Emirates Economy Class Boeing 777-300ER

Route

EK764 from Johannesburg to Dubai  27 January 2013

Duration

8 hours 10 min.

On time departure and arrival

Departed on time and arrived 10 minutes early.

Ground Crew and check-in

When paying with credit card in certain countries, you need to verify the transactions at the Emirates office before you can check in at the counters or drop off your luggage. We could check in online 24 hours before our flight. There was a dedicated counter for online check-ins.
Ground staff was friendly and competent.

Boarding procedure

Priority boarding for First and Business Class passengers, as well as skywards gold members, families with small children and assisted passengers.
Economy class boarding was by zone, with passengers sitting at the back of the aircraft boarding first.
Emirates finally got it right to manage boarding by zones.

Luggage allowance

Hand luggage - One piece of carry-on luggage.
Checked luggage - 30 kg. Extra allowance depending on Frequent traveller status.
See more on EK764 baggage allowances and rules.

Before take-off

Moist hot towels were provided to freshen up. The entertainment system can be started before take-off.

Seating

This flight had 3 classes, First, Business and Economy.
Seat pitch - 86.36 cm (34")
Seat width - 43.18 cm (17")
Seatmap can be viewed on Seatguru or on Emirates Boeing 777-300ER
We sat in row 50 J and K. Its a two seater row at the back of the plane. It has no overhead storage space (The emergency Medical kit was stored above our seats) and our bags had to be stowed in overhead lockers above other seats. The toilets are next to it, and I found it a bit disruptive. You are served refreshments last.

Amenities

Pillow and blanket
Stereo headset

Entertainment

Emirates won numerous awards for their ICE in-flight system.
See more on Emirates ICE
On demand entertainment system with a wide selection of movies, TV programs and music.  You can also stay in touch with latest headlines from the BBC, follow the progress of your flight or view the aircraft's external cameras.
The ICE touch screen system is easy to use and movies can be started as soon as you are seated.  A remote control is also provided.
See photos for ports and chargers on seat back.

In-flight communications

Satellite phone.
Mobile calls could not be made during this flight.

Meals and refreshments

Dinner
The in-flight service started late due to turbulence.
We were served a hot dinner.
The choices on the menu were:

• Chicken ragout served with mashed potatoes and roasted vegetables
• Beef curry served with egg fried rice, broccoli and cauliflower
• Tortellini served with patty pan wedges and grilled brinjals

On the tray - Salad, bread bun, dessert, butter, salt, pepper, sugar, cheese, cutlery, wet wipe and serviette. Cup for Coffee. Small water.

Breakfast
Breakfast was served. I did not have breakfast as it was too early in the morning.

Specify any dietary requirements at time of booking e.g. vegetarian.

Refreshments
Coffee/tea was served after meals. Drinks and wine were served before the meal.

Toilets

The toilets were kept clean. 
Soap, body lotion and fragrance were provided.
Paper towels and tissues.
Basin to wash hands and brush teeth.

In-flight shopping

In-flight shopping was available during the flight, with a good choice perfumes, jewelry etc.

Travelling with Children

Baby bassinets must be pre booked. Meal request for children must be made at time of reservation.
Milk and baby food can be warmed up by the cabin crew
Read more on  Emirates - Travelling with infants   
 

Crew

I have always found the crew on Emirates to be very friendly and helpful. On this flight they were not very friendly and some seemed irritated. They took very  long to clear up the trays after dinner and some passengers took their own trays to the kitchen. There were a rowdy tour group a couple of seat in front of us and they did not understand English very well, the flight attendants were a bit impatient with them.

Disembarking

First class disembarked first, then business class. Economy class disembarked from the front of the plane.

Overall opinion

What I liked
The seats are comfortable
Entertainment system
Tasty and well presented meals

Not so good
Service



Seat and Entertainment System




Dinner




Ports





Charger ports



 

Remote Control